01 What moving services do you offer?+
We offer a range of services including full-service moves, packing and unpacking services, and eco-friendly moving options, and all the additional services described in our services section.
02 Can I get a flat rate estimate for my move?+
Yes. If you prefer a flat-rate quote, use our quick virtual tool: record a video walkthrough of what you need moved, and we'll take care of the rest.
03 What is the White Glove Service?+
Our White Glove Service includes everything from packing to unpacking, delicate item handling, and debris removal.
04 Are you a broker, do you hire subcontractors?+
No, Online Movers & Storage is not a broker and we do not hire subcontractors. We have a dedicated team of experienced, qualified, and background-checked crew members who handle all our moves.
05 Is Online Movers & Storage licensed and insured?+
Yes, Online Movers & Storage is fully licensed and insured. Our credentials ensure that your belongings are protected and handled with the utmost care.
06 Do you have storage capabilities?+
Yes, we offer secure storage solutions for both short-term and long-term needs.
07 Do you provide shuttle service?+
Yes, we offer shuttle services for locations with limited access to ensure a smooth and efficient move.
08 Can I get a Certificate of Insurance for my building?+
Yes, we can provide a Certificate of Insurance for your building upon request to ensure compliance with building management requirements.
09 Do you provide packing services?+
Yes, we offer a variety of packing services, including partial packing, full packing, and specialized packing for delicate items.
10 What additional services do you offer?+
We offer a variety of additional services to enhance your moving and home organizing experience: Moving Crates for Rent (eco-friendly, reusable moving crates), VIP Protection Plan (premium protection for your belongings), Full Value Replacement Insurance Coverage, TVs and Picture Unmounting & Mounting, Cleaning (pre- and post-move), Wood Crating, Packing for Export, Home Utility Services Setup, Short and Long Term Storage, Junk and Furniture Dumping, and Piano Moving Labor.
11 What is included in the concierge home utility setup service?+
We'll assist you in setting up essential utilities in your new home, making the transition smoother.