Privacy Policy | Online Movers & Storage

Online Movers & Storage respects your privacy and is committed toprotecting your personal information. This Privacy Policy outlines how wecollect, use, and protect your information when you visit our website www.onlinemovers.miami and use our services.Privacy Policy – Online Movers & Storage

Online Movers & Storage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.onlinemovers.miami and use our services.

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Directly:

Name
Email address
Phone number
Physical address (for moving services)
Payment information
Details about your move (inventory, dates, special requests)

b. Information Collected Automatically:

IP address
Browser type and device information
Cookies and tracking technologies (including Google Analytics, Meta/Facebook Pixel, and similar tools)
Website usage data and interaction behavior

c. Information from Third Parties:

We may receive personal information from:

Lead providers
Referral partners
Advertising networks
Social media platforms

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our services
Process payments and transactions
Communicate with you regarding quotes, bookings, and customer support
Send marketing communications (email and SMS, where permitted by law)
Personalize advertising and marketing campaigns
Analyze website usage and improve performance
Comply with legal obligations

3. SMS & Email Communications (TCPA & CAN-SPAM Compliance)

By providing your phone number and/or email, you consent to receive communications from Online Movers & Storage, including:

Service-related messages (quotes, updates, reminders)
Marketing and promotional messages

SMS Consent:

Message and data rates may apply
Message frequency may vary
You can opt out at any time by replying STOP
For help, reply HELP or contact us directly

Email Consent:

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails

We do not share mobile opt-in data with third parties for marketing purposes.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers (payment processors, CRM systems, marketing tools)
Moving partners and affiliates necessary to fulfill your service
Legal authorities when required by law
Advertising partners for marketing and retargeting (where permitted)

5. Your Privacy Rights (California Residents – CCPA/CPRA)

If you are a California resident, you have the right to:

Request access to the personal information we collect about you
Request deletion of your personal information
Request correction of inaccurate information
Opt out of the sale or sharing of personal information (if applicable)
Limit the use of sensitive personal information

To exercise your rights, contact us at: admin@onlinemovers.miami

We will not discriminate against you for exercising your rights.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Deliver targeted advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.